Refund policy
Returns & Refund Policy-
Returns-
- Returns must be requested within 30 days of delivery.
- To start a return, contact us at info@bonnetenvy.com with your order number and reason for return.
Refunds & Replacements-
- If your item arrives damaged, defective, or incorrect, please email us within 7 days of delivery with photos of the product and packaging.
- Refunds or replacements for approved returns will be processed within 3–7 business days after we receive the item.
Non-Returnable Items
- Items purchased from third-party sellers (not directly from our website)
Shipping for Returns
- Customers are responsible for return shipping costs.
- Mail Returns To: PO Box 66, Jacksonville, FL 32234